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Emma Lindqvist

In-House
Room 204
Apr 27 - May 2(5 nights)
emma.lindqvist@email.se
+46 70 123 4567
3
Previous Stays
4
Touchpoints
Preferences & Notes

Preferences

Late checkoutExtra pillowsQuiet room

Staff Notes

Celebrating anniversary. Arranged flowers in room.

Guest Journey
3 completed, 1 pending

Spa reservation

Pending
4h ago

Couples massage requested for tomorrow

Assigned to Maria

Anniversary setup

Completed
2d ago

Arrange flowers and champagne in room

Assigned to Carlos

Room preference confirmed

Completed
3d ago

Confirmed high floor, quiet room request

Assigned to Maria

Pre-arrival email sent

Completed
5d ago

Welcome email with check-in details