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YT

Yuki Tanaka

Departing
Room 108
Apr 25 - Apr 29(4 nights)
yuki.tanaka@company.jp
+81 90 1234 5678
2
Previous Stays
4
Touchpoints
Preferences & Notes

Preferences

Green tea in roomJapanese breakfast

Staff Notes

Very polite, appreciates attention to detail. Left great review last time.

Guest Journey
4 completed, 0 pending

Check-out reminder

Completed
12h ago

Automated departure reminder sent

Mid-stay check-in

Completed
2d ago

Guest expressed satisfaction with room and service

Assigned to Maria

VIP room prep

Completed
4d ago

Green tea set and Japanese newspapers arranged

Assigned to Carlos

Pre-arrival email sent

Completed
Apr 22

Welcome back email with loyalty recognition