Back to guestsJust now5d agoApr 19
SMPre-Arrival
Sarah Mitchell
Room 215
May 1 - May 4(3 nights)
sarah.m@outlook.com
0
Previous Stays
3
Touchpoints
Preferences & Notes
Preferences
Ground floorHypoallergenic bedding
Staff Notes
First time guest. Traveling with service dog.
Guest Journey
2 completed, 0 pending
Prepare pet-friendly room
ScheduledDog bed, water bowl, and treats to be placed
Assigned to Carlos
Service dog accommodation
CompletedConfirmed ground floor room and pet amenities
Assigned to Sofia
Booking confirmation
CompletedConfirmation email sent with pet policy